If these actions will not solve the issue, the earbuds may be defective. Be sure to return them to us, and We're going to prepare for just a substitute instantly.
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Phase one: Ensure the charging scenario is entirely run Which any protective films are already removed from the earbuds.
Should you practical experience a substantial deviation from the envisioned battery lifetime, the product may be faulty. In these types of cases, you should Get hold of us to rearrange a alternative at your earliest advantage.
If these ways do not resolve the issue, the earbuds might be defective. Make sure you return them to us to rearrange a substitute as quickly as possible.
Let it to cost for around just one hour. When the indicator light-weight isn't going to activate, there might be a poor relationship involving the earbuds plus the charging scenario. Clear the charging contacts and check out charging once more.
Action 2: Inspect the microphone holes for just about any blockages because of Grime. If present, Carefully clear them by using a gentle fabric.
Move 3: Open the case lid to look at the indicator light. (1) Rapid Blinking: This means the earbuds are in pairing manner. Make sure you delete any existing entries from a Bluetooth checklist then reactivate your product's Bluetooth attribute.
Phase two: Cleanse the charging ports on both of those the earbuds and the case to get rid of any debris That may interfere Using the relationship.
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Move one: Make certain that the power adapter and USB Style-C cable are securely linked. Action 2: Try to charge a unique gadget using the similar charger and cable. If the opposite gadget also fails to cost, The difficulty might be with the charger or cable, and they may have to be replaced.
Stage 2: Verify the earbuds for particles That may be clogging the speaker holes and cleaning them if required.
Move three: Attempt charging the case with an alternative charger and cable. If the situation however would not cost, it is feasible that the case by itself is defective. Make sure you send out it to us and set up the substitute right away.